I haven’t received the TurboTax card in the mail the IRS says that it was direct deposited into my bank account February 22. Why haven’t I received it as yet.

I ordered my refund to be placed on a turbo tax card the IRS says it was deposited on February 22 ,2018

617

1 Best answer

New Member

Jun 3, 2019 5:17:48 PM

Normally, it should only take 5-10 business days for you to receive your card. Please contact GreenDot Customer Service at (888) 285-4169 toll-free. You would want to verify a card was sent and also verify the mailing address on your return.

See TurboTax FAQ below.

https://ttlc.intuit.com/replies/6419971

New Member

Jun 3, 2019 5:17:48 PM

See TurboTax FAQ below.

https://ttlc.intuit.com/replies/6419971

Level 2

Sep 20, 2020 5:25:56 PM

I haven’t received my TurboTax card yet the IRS said They have deposited onto my TurboTax card

Level 15

Sep 20, 2020 5:48:07 PM

Please contact GreenDot Customer Service at (888) 285-4169 toll-free. You would want to verify a card was sent and also verify the mailing address on your return.

See TurboTax FAQ below.

https://ttlc.intuit.com/replies/6419971

Why sign in to the Community?

I haven’t received the TurboTax card in the mail the IRS says that it was direct deposited into my bank account February 22. Why haven’t I received it as yet.