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New Member
posted Jun 7, 2019 3:27:47 PM

I haven't received my refunds from the State or the Fed yet. It's over 5 weeks since filing. Instead I'm being sent letters from both requesting more information. Why?

Can you contact them and explain to them why they should have accepted your completed return on my behalf?

Account Number: [remove]


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4 Replies
Alumni
Jun 7, 2019 3:27:49 PM

Nobody can contact them for you, you just need to send in what's being asked for.

Level 15
Jun 7, 2019 3:27:50 PM

It is not safe to post your account number on this public forum.
Your returns have already been Accepted (received for processing).  Accepted is not the same as Approved, which is a later step.

Level 15
Jun 7, 2019 3:27:51 PM

TurboTax is tax preparation software and not a paid tax professional like a CPA, EA or tax attorney.  TurboTax cannot legally contact the IRS or your state on your behalf.

Not applicable
Jun 7, 2019 3:27:54 PM

TT can't   respond.  comply with the notices or risk losing your refunds.