I haven't received my card in the mail yet and it's been over 21 days.. Tried to call several of your green dot numbers and none of those accepted my social security #

You will need your card account number. You can find it on your 1040 form under the Refund section. Just download and print your tax return to find it. Please refer to the following FAQ for information about your card. https://ttlc.intuit.com/replies/6419971