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New Member
posted Jun 7, 2019 5:09:59 PM

I have recieved an extra tax refund from the irs

I received a check from santa Barbara tax products in the amount I was told I would be receiving from turbo tax and on the it's website I also received a check for about 700 from the national Treasury department why could this be

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1 Replies
Intuit Alumni
Jun 7, 2019 5:10:01 PM

It sounds like this may be a known scam that the IRS issued an alert about. Please review the information in this IRS link carefully then call the IRS at at 800-829-1040 to ensure it wasn't a recalculation. If it is not a recalculation, follow the procedures listed in this link (void the check, etc): https://www.irs.gov/newsroom/scam-alert-irs-urges-taxpayers-to-watch-out-for-erroneous-refunds-beware-of-fake-calls-to-return-money-to-a-collection-agency

"TurboTaxMErinHuf TurboTax Tax Support Agent"

To reach a IRS representative please call 800-829-1040 7 a.m. to 7 p.m. local time and do the following:

1. press 1 for English

    listen to the recorded message

2. press 2 for answers about personal income taxes

    listen to the recorded message

3. press 1 for questions about a form you already submitted

4. press 3 for all other questions

5. press 2 for all other questions

6. enter your social or EIN

    confirm type (social or EIN) and confirm if the number is right by pressing 1

7. Listen to all options then it will say if you have not heard your topic please hold

8. Next, it will say if you owe money and agree with the amount press 1

You will then be transferred to a representative after a general message from the IRS (Note* if call volume is too high they will ask you to call back)