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New Member
posted Jun 1, 2019 12:07:52 PM

I have prepared my returns with the desktop version (haven't filed yet). How do I get liveCPA help without having to enter all the information in the web version again?

I have prepared my returns with the desktop version (haven't filed yet). How do I get liveCPA help without having to enter all the information in the web version again? Is there any way to transfer the information I filled into the desktop version to the online portal?

Or is there a way for me to get a CPA to review the returns I have prepared with the desktop version of TurboTax?

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1 Replies
Level 15
Jun 1, 2019 12:07:54 PM

Sorry, but "Live" is only a feature of online TurboTax--not desktop software.  And a return prepared using desktop software cannot be moved into online software.  If you have specific questions or concerns, try posting your questions here.  We can help with a lot of questions right here in the user forum.