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New Member
posted Jan 24, 2021 7:55:41 PM

I have not received my verification email

It won't let me file until I enter the 6 digit code!

1 6 1041
6 Replies
Intuit Alumni
Jan 25, 2021 8:34:48 AM

To receive your verification code, the best way is to change your email address, verify it, then change it back to the other email address. For additional tips and steps, please see this TurboTax FAQ, What if I'm having trouble with my filing verification code?

New Member
Feb 3, 2021 7:28:50 AM

I have not received a verification code

Intuit Alumni
Feb 3, 2021 8:14:30 AM

@stack527 If you're having trouble receiving your filing verification code, please see the following TurboTax FAQ: What if I'm having trouble with my filing verification code? 

Returning Member
Feb 28, 2021 5:53:00 AM

Verification email is not being received - AND your email is listed correctly

01) log into your tax return

02) bottom left you should see: "Intuit Account"

03) Temporarily change the email address listed - click on "Sign in & Security"  

04) click the " > " to the right of your Email Address

05) change your email address to anything & enter a 2nd time to confirm then hit "Save"

06) now we are going to correct it back - click the " > " to the right of your Email Address

07) Enter your correct email address back & enter a 2nd time to confirm then hit "Save"

08) click the blue words " Verify email" and check your email for the verification email and follow it's instructions (may be in your junk or spam folder)

 

To Get back to your tax return  

01) you will notice that your browser had opened a second tab or window (depending on your settings). Just click on the one that says "TurboTax..."

New Member
Apr 5, 2021 11:30:07 AM

you took money, now give me the email code so i can be done with this nightmare

Intuit Alumni
Apr 5, 2021 11:39:58 AM

We don't have access to your records in this public forum.  Please click here for assistance obtaining your verification code. If these steps do not help, please click the link below for assistance. 

 

What is the TurboTax phone number?