If you filed a state return and was due a refund that was not received, it is possible your state refund was offset. Contact your state department of treasury for more information.
This Turbo Tax article will provide more information on offsets.
Who Can Garnish an Income Tax Refund? https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc
What is a refund offset?
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