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New Member
posted Jul 16, 2024 3:24:16 PM

I have not received my e-filed 2023 return yet. the IRS says my SSN, routing/account numbers or the refund amount do not match their records. All that info is correct.

WHat can I do to get some answers?

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1 Replies
Level 15
Jul 16, 2024 3:27:07 PM

Was your e-file accepted?

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

 

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

 

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

 

Your federal refund amount is on line 35a of your Form 1040