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Level 2
posted Jun 10, 2020 5:34:27 AM

I have not received my 2019 taxes filed 2/24/2020

I have filed my taxes as of 02/24/2020 they were accepted that same day. As of right now I have not received anything. All I see is code 570 on my tax transcript which was for an identity verification because I have received a letter in the mail. I have already verified my identity on 03/10/2020 which is almost 3 months ago. This is getting ridiculous I need my money!!!!

 

who else is going through this same situation... has it been resolved!!  

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1 Replies
Level 15
Jun 10, 2020 5:45:06 AM

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.