Follow the steps below in order to input your W-2, this should help you enter it without any issue.
- Open your return in TurboTax (select the Take me to my return button).
- Using the search feature in the upper right, search for W-2 and select the Jump to link in the search results.
- Select Work on my W-2.
- If you've previously added a W-2 to your return, you'll come to the Here's your W-2 info screen. Select Add another W-2 to add your W-2.
- Enter the 9-digit Employer ID Number from your W-2 and select Continue.
- If your employer is a TurboTax partner, we'll lead you through the steps to import your W-2.
- If your employer is not a TurboTax partner, or if you're otherwise unable to import your W-2 you can snap a photo of your W-2 using the TurboTax mobile app or manually enter your W-2.
At Step 4, if you can't import your W-2 or if you select Continue without entering an EIN, you'll come to Let's type in the rest of your W-2 info screen where you can manually enter your information.