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Level 1
posted Apr 22, 2020 6:06:43 AM

I have no refund and no payment due how can I get my banking information to the IRS

0 3 458
3 Replies
Expert Alumni
Apr 22, 2020 6:25:39 AM

 

Go here:   https://www.irs.gov/coronavirus/economic-impact-payments

Level 1
Apr 22, 2020 12:43:47 PM

I did go to the website. Results were: PAYMENT STATUS NOT AVAILABLE. Now what?

New Member
Apr 24, 2020 7:13:37 AM

I'm in the same position.  I received the "No payment Status" until I filed my 2019 return yesterday.  Now, it asks me to fill in the bank information BUT because I have no payment due or a refund, it fails with a "technical error".  They require you to select either "payment due" or "receive a refund" and provide a non-zero value for the amount.  In my case, it's neither.  I tried twice, each time selecting payment due or refund with a zero value.  In both cases, I got "technical error", try again.  In short, the IRS does not accept bank information IF you do not have a payment due or receive a refund.  A (not uncommon) corner case that their programmers failed on...

 

UPDATE:  I read a news article on the Time website that says the IRS is aware of this problem and is "working" on a fix.  [https://time.com/5825368/stimulus-payment-problems/0