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New Member
posted Jun 4, 2019 8:40:52 PM

I have my fees coming out of my taxes. The IRS wheres my refund says it sent to the bank on the 24th of April but it has not been deposited in my account yet.

How long does it take for whatever bank turbotax uses to deduct their fee and send the rest my bank? It has always been same day and now it has been 5 days and still nothing. 

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3 Replies
Level 15
Jun 4, 2019 8:40:53 PM


Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service


New Member
Jun 4, 2019 8:41:01 PM

I had gotten a deposit from something called Navcheck overpayment but it was several hundred less than what I was getting on my refund. I own a business so I have deposits going into my account all the time. I was looking for the bank name and the amount to be deposited after fees and they are not the same.

New Member
Jun 4, 2019 8:41:02 PM

I had gotten a deposit from something called Navcheck overpayment but it was several hundred less than what I was getting on my refund. I own a business so I have deposits going into my account all the time. I was looking for the bank name and the amount to be deposited after fees and they are not the same.