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New Member
posted Jun 3, 2019 11:46:23 AM

I have a Turbo tax prepaid card and need to dispute a transaction how can I get a dispute form that I can email them on my phone

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1 Best answer
Intuit Alumni
Jun 3, 2019 11:46:32 AM

Please click on this link for information on disputing a transaction. 

https://www.turboprepaidcard.com/help-faq-s#disputetext

For further assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

24 Replies
New Member
Jun 3, 2019 11:46:24 AM

need to know how to get a dispute form that I can email them on my phone

New Member
Jun 3, 2019 11:46:26 AM

I have the same problem. Where is the email address!!!

New Member
Jun 3, 2019 11:46:27 AM

I need dispute 3 transaction from at&t that I did not authorize

New Member
Jun 3, 2019 11:46:28 AM

i need to dispute 2 transaction  that i did not authorize

New Member
Jun 3, 2019 11:46:29 AM

I need to dispute more than two transactions

Level 15
Jun 3, 2019 11:46:31 AM

See answer below.

Intuit Alumni
Jun 3, 2019 11:46:32 AM

Please click on this link for information on disputing a transaction. 

https://www.turboprepaidcard.com/help-faq-s#disputetext

For further assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

New Member
Jun 21, 2019 11:32:40 PM

Don’t bother, same thing happened to me and after 7 days of review my claim was denied. Even though my card was stolen at that time.

New Member
Jul 11, 2019 8:55:45 AM

Wat is dispute email for TurboTax card

New Member
Jul 31, 2019 12:50:55 PM

I did not do no transacciones in far away from my home i had the same issue people stolen my info and keep doing transactions with no permite to do that the trans. Are.
1-store--UYGHGPUWOVYGS TR
Date:July,31,2019
Amount$100.00
2-store--TASTEE PATTEE LTD
Date:July,31,2019
Amount:$11.43
3,storeKFC J235037
Date:July,29,2019
Amount,$14.40
3.store.BJS Wholesale club
Date:july.28.2019
Amount$50.54

Level 15
Jul 31, 2019 4:56:19 PM

@Yeriel23 

Sorry--we cannot help with your prepaid card from this user forum.

 

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

New Member
Aug 13, 2019 1:09:50 PM

Someone on March 12 charged 250.00 dollars on my card and I'm trying to get it back plz help me

Level 15
Aug 13, 2019 2:01:31 PM

@Babyjo70 Return to the thread you just posted your question to, then scroll up and read the answer that is right above your question. 

New Member
Sep 10, 2019 9:11:46 PM

My name is [PII removed] and on 9/4/2019 around about 430or450 I use the ATM at Sam's Meat Market there was a guy there working on the ATM but he said it was ok to use so I put my card in to take out $60 but nothing came out I was mad so I told the man that was still there that my money did not come out. He said that the money would be back on my card with in 2 days .I did call Green Dot and they had me to right a letter saying what happened so I did that .But I feel like this is not right why should I have to wait to get my money they told me give them 2 to 3 weeks this so so wrong. Here is the ATM company info Lieberman Companies 18884864949.

Level 15
Sep 11, 2019 3:24:51 AM

@SMP-73 Sorry but we cannot help you with your prepaid Visa from the TurboTax user forum.  You will have seek help from the card company.

 

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

New Member
Oct 5, 2019 7:28:39 AM

I have 2 transactions from the dollar shave of an amount of $42.27 and I did not authorize this transaction

Level 15
Oct 5, 2019 2:53:18 PM

@mikey8868 

We cannot help with your credit card here.

 

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

Returning Member
Nov 25, 2019 4:12:09 AM

I want to dispute call true withdrawal off my turbo tax prepaid card didn't agree to the transaction

Level 15
Nov 25, 2019 5:50:22 AM

@Wilsonb9401 

 

Return to this post and READ the answers in this thread ... the instructions on how to deal with this has been posted a dozen times already.  

New Member
Jan 31, 2020 9:43:22 PM

I have disputed the 430 charge on my card and im filing a police repirt on it tomorrow. 

Well i found a 50.00 unauthorised transaction that the person that is taking this money from me that was sent to his pay pal account so i kniw who did it and im pressibg charges tomorrow. I still need to dispute tge 50.00 transaction with you though. Hiw can i fill oyt tge dispute form online and email it to you?

Intuit Alumni
Feb 1, 2020 8:12:28 AM

In order for you to dispute a posted charge, log in to your account for more information. Note that you cannot dispute a transaction until it is posted.
 

Please visit The Turbo Prepaid Debit Card website and look under 

HOW TO REPORT YOUR CARD LOST OR STOLEN for more information.

New Member
Feb 3, 2020 11:38:42 PM

Need to dispute a transaction 

Intuit Alumni
Feb 4, 2020 8:06:07 AM

For assistance with disputing a transaction on your Turbo Prepaid card, please visit: https://www.turboprepaidcard.com/help-faq-s#disputetext or Call toll-free at (888) 285-4169.

New Member
Feb 4, 2020 12:19:45 PM

Need the from