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New Member
posted Jun 1, 2019 1:57:42 PM

I have a major complaint with the way my Turbo Tax debit card is not letting me deposit my refund in my bank. Who can I email about this?

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4 Replies
Level 15
Jun 1, 2019 1:57:43 PM

You have to talk to GreenDot about this. TT does not issue or administer the cards.

New Member
Jun 1, 2019 1:57:44 PM

I actually want to complain to TT about how lousy GreenDot's service is

New Member
Sep 1, 2020 11:51:02 AM

Same here! Any luck?!

Level 15
Sep 1, 2020 11:59:35 AM

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

 

 

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.