i know that they usually take their fees if you paid out of refund before refund date @SweetieJean this not first time filing with turbo tax this the first time they took this long to take fees out of my refund.
The refund amount and DDD on the IRS WMR? tool only tells you what and when the IRS will release hopefully ... once they release the funds it will go to the processing bank to have the TT fees withheld and then to your bank. As the IRS clearly points out it can take up to 5 business days for your refund to be received and posted by the bank and you have 2 banks in the lineup so until your bank actually posts the deposit don't plan on spending any of it.
I was asking because i didn’t have this problem last year and I got my refund five days earlier then my DDD. This my third year using turbo tax this the only time I actually haven’t gotten my refund early. Each year I got my fees taken out my refund. But I understand wat your saying.
But most of our refunds were sent to SBTPG LAST WEEK!!!