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New Member
posted Jun 4, 2019 10:07:41 PM

I had to change from efile to file by paper, but I had already paid Turbox Tax for the NC state efile fee. How do I obtain a refund?

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1 Best answer
Level 15
Jun 4, 2019 10:07:43 PM

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

1 Replies
Level 15
Jun 4, 2019 10:07:43 PM

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.