To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. There is a $5 fee for each replacement card ordered.
Please see the TurboTax FAQ below for more information on the Turbo Card.
I have never got my prepaid card. Turbo taxs have my income taxs check but I cant get it with out my card
@kdv12345 If it is past 10 business days and you still have not received your card, please click here for the TurboTax Visa Debit Card phone number and don't choose option 2(to try to reach a live person), it will repeat a few times then you will get more options. Or you can see the prompts below:
You may also submit a request for assistance: Submit a request – TPG - Taxpayer