TurboTax does not receive feedback from the IRS regarding money that was offset from your refund. If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks. The WMR site will contain a message regarding your offset. It is also possible that the IRS caught a mistake you made and reduced your refund.
https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts
IRS Treasury Offset Program Call Center at 1-800-304-3107
(Be aware also that your Federal refund and state refund do NOT come together)
Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)
How can I see my TurboTax fees? https://ttlc.intuit.com/questions/2565973
I already called I have no offset and none of the above that you listed to be removed. like I said it tells me that I am expecting 10000 and the received amount is 30. Yet the IRS says there is no issue and so does the Treasury so I don't see where the miscommunication is. Unless they send a test deposit then another one the next business day.
Will do it just seems strange and I have read a lot of complaints about SBTPG so I'm wondering what's going on. I am going to call the IRS again tomorrow and see what they can do.
there is nothing IRS can do. you agreed to this scheme. you need to call the bank and complain a lot. let this be a lesson.
The number I have called puts me on hold for an hour or more than just drops the call.
Is it for state? Federal and state refunds come separately from different places.
No it’s for federal. I don’t get state taxes being a resident of Alaska. But I was supposed to get a direct deposit today but the $30 came the 21st. So I’m trying to see if they do a deposit to make sure you’re account is good before the main one or if there’s a issue with them because many reviews say they have problems.
Who was the $30 deposit from? What is the exact deposit description?
I have a similar situation. Has this been resolved?
Was this ever resolved? I have never had problems with TurboTax before but I have a very similar situation.
Hello? Was this ever resolved ? I had a similar issue. Seems like there is a major problem here turbo tax.
Having the same issue can any one help. This is ridiculou
You posted your question on a very old thread. Would you please clarify what the exact issue you are having? Have you checked your refund status with Where's my Refund?
I’m having the same issue. These mfs said my refund is only 1,000 when IRS and Turbo tax confirm $4,525. Class action lawsuit is needed.
TurboTax calculates the amount of your refund, or additional taxes owed based on the information that you entered into the program. When the IRS and/or your state receive the returns, they compare what is on the return to what they have in their system for you. When they make adjustments to your return it is to account for the difference in what was reported on the return and what they are showing in their system. You can call the IRS and speak to a tax representative about what was changed on the return and why.
You can also see this Turbo Tax FAQ for information.
Why is my direct-deposited refund or check lower than the amount in TurboTax?
Nope. I called IRS and Turbo Tax they both have a correspondence of the exact amount IRS sent me.
the only ones saying it’s wrong is SBTPG. I was informed by the IRS that it looks like the third party bank is “trying to get over on me”
if my amount was offset the treasury line would say so. There is nothing on offsets. If my deposit is what Sbtpg says it is I will be pressing charges .
turbo tax says call if they make a wrong deposit.