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posted May 31, 2019 11:58:30 PM

I filed with a tax service in Jan 16th eic . I knew about delay but as of today no dddate . when I check wmr it can't find my info and says if I have eic check back 2/15

Did taxes 1/16 with Jackson hewitt. No movement on TT can't find account but says if I'm a EIC won't update system till 2/15

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1 Best answer
Level 15
May 31, 2019 11:58:33 PM

If you filed with Jackson Hewitt, you won't find anything about your return on TurboTax. 

See this IRS article about when to expect information of returns with EIC and/or additional child tax credit: https://www.irs.gov/uac/newsroom/irs-answers-common-early-tax-season-refund-questions-and-addresses-...

3 Replies
Level 15
May 31, 2019 11:58:32 PM

Jackson Hewitt is a different company. This is Turbotax.

Level 15
May 31, 2019 11:58:33 PM

If you filed with Jackson Hewitt, you won't find anything about your return on TurboTax. 

See this IRS article about when to expect information of returns with EIC and/or additional child tax credit: https://www.irs.gov/uac/newsroom/irs-answers-common-early-tax-season-refund-questions-and-addresses-...

Level 15
May 31, 2019 11:58:36 PM

“Where’s My Refund?” Begins Updating Feb. 16 for EITC and ACTC Filers

By law, the IRS must hold Earned Income Tax Credit or the Additional Child Tax Credit refunds until Feb. 15.Taxpayers will begin to see refunds claiming EITC/ACTC the week of Feb. 27. “Where’s My Refund?” will update for EITC/ACTC refunds beginning Feb. 16, with the vast majority updating by Feb. 18.

https://www.irs.gov/uac/newsroom/avoid-the-rush-use-irsgov-for-quick-answers-to-questions