If you Efiled your return and it was Accepted by the IRS, TurboTax has no knowledge of how or when the IRS will finish processing your return and send your refund.
Click this link for info on How to Check your Efile and Refund Status.
I am trying to find out whats going on with my return. I filed on 2/14 and the "where's my refund" tool is still saying pending. My return is a simple one and I am curious when I might receive something. Or on how to ask them what's going on.
It can take 21 days from the time your return is accepted to the time you receive your refund. It may also take longer due to other reasons, such as the particular forms that were filed, an offset, or the PATH Act. For more details, please see the Help Article here.
The IRS is also operating at mission-critical functions due to the COVID-19 pandemic, which means there will be service delays with the following:
For more information, please see this article issued by the IRS.