Your not going to get any real answers from TT or the IRS, trust me, I’m in the same boat you are
Could be a number of items, If you have earned income credit and/or additional child tax credit, it is probably delayed. Returns with either of these credits are covered under the PATH act, which gives the IRS authority to delay the refund to verify dependent information on your return. For 2020, the IRS was not issuing refunds for these returns until the 1st week of March. Next do you have any possible refund offsets? Back taxes, student loans, state obligations (tickets), child support, etc can all delay your refund. Any unemployment benefits in 2020? Due to the American Rescue Plan Act, $10,200 of unemployment benefits are excluded from income. The IRS has stopped processing those returns until their programming is updated.
So they are still not updated on the $10,200 unemployment? No information at all no explanations at all?
Help with claiming the unemployment benefit has been posted by clicking here.