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New Member
posted Feb 18, 2024 10:43:20 AM

I filed my tax return on turbo tax and now they cannot find it in their system?

why can' turbo tax find my return with the social security number on the return?

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1 Replies
Level 15
Feb 18, 2024 10:46:13 AM

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

 

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

 

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.