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Returning Member
posted Apr 16, 2024 10:07:33 PM

I filed my tax return on 02/12 and it was accepted. Since then, there hasn’t been activity on my return and it still says that it hasn’t been processed. Any suggestions?

I’ve created an account with the website and verified my identity as well. No letters issued and no update to my transcript for this year.

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1 Replies
Level 15
Apr 16, 2024 11:50:42 PM

was it accepted? check your Turbotax account

if yes, call the iRS because TurboTax receives no info after it's accepted.

 

  1. Call 1-800-829-1040 between the hours of 7:00 AM – 7:00 PM local time.
  2. Press “1” for English or “2” for Spanish.
  3. Press “2” for “answers about your personal income taxes.”
  4. Press “1” for “questions about a form you have already submitted or a payment or to order a tax transcript.”
  5. Press “3” for “all other questions about your tax history or payment.”
  6. Press “2” for “all other questions about your tax history or payment.”
  7. Do not input your Social Security Number when the recording tells you to.
  8. Press “2” for “personal- or individual-tax related question.”
  9. Press “3” for “all other inquiries.”
  10. Wait to be connected to someone at the IRS.

multiple attempts may be needed this time of the year.