My refund has been in review process for over 5 months. Filed in February 2018, received a letter from irs stating refund is in review, it will be delayed. Called 30 days later, nothing. 90 days later, I was advised to filed an amended 1040x, because I added a 2016 w2 with 2017 taxes, and that's why it was in review. So I called back to ask how to get that form filed and a different irs worker.advised me not to do that saying it would take even longer. Not sure what to do or who to speak to. I need this money I'm losing everything, next I'll be homeless please I don't know what to do?
If it's been more than 90 days since the return was accepted then you can ask for help from the Tax Payer Advocate office:
At the following IRS website,
find the USA map and click on your state, and it will give you the number of
your IRS Taxpayer Advocate.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
If you are unsuccessful with the Taxpayer Advocate for your area, you can also
try the special IRS phone number for the Taxpayer Advocate Service at 877-777-4778.
More info on the Taxpayer Advocate Service:
http://www.taxpayeradvocate.irs.gov/about/who-we-are
http://www.irs.gov/Advocate/Taxpayer-Advocate-Service-6
Also see this article for more info on how the Taxpayer Advocate Service works:
http://www.irs.gov/taxtopics/tc104.html