When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.
First, check your e-file status to see if your return was accepted:
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>
If the IRS accepted it, what does it say here?
<a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a> Or does your account say “Ready to Mail?”
Did you call IRS or just check the status on their website? I would suggest you call the IRS at 800-829-1040 to talk to a real person. For more information, click here https://www.irs.gov/help/telephone-assistance