I filed my 2020 taxes using turbo tax. My NY refund of $14k is denied. I need an expert to look at my tax situation and file an amendment. Can TurboTax help?

That's a big refund.   Did you pay in that much or more from withholding and estimates?   Better double check the state withholding on any W2 box 17 and 1099R box 14.   Did you think it was right when you filed?  You didn't think it was too much?  Do you always get a big state refund?