I filed my 2018 taxes via the paid version Feb 2019. Still haven't received my approved $685 refund from the state. I can't get any help or answers. Where's my refund AL?

See this TurboTax support FAQ for state tax refunds - https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/01/25571

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.