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Returning Member
posted Jan 8, 2021 10:25:23 AM

I filed mid-Feb., 2020, but I still do NOT receive 1040 Tax Refund, Why?

Hello: 

I made to file Federal/1040 and mailed it on mid-February, 2020.  

August, 2020, I received a letter stated 'Incorrectness' in my 2019 and mailed it back to IRS, Dept. Manager, ICD ERS/Rejects, IRS, UT. 

However, as of today, Jan. 8, 2021, I still do NOT receive my Tax Refund.  When I checked to see 'Get Refund Status' of IRS-site, it says, ...'Not available or something similar phrase popping up, saying ....  'wrong Social Security # ' even though I typed it correctly. 

Any suggestion or inputs on this regard would be truly appreciated.

Thanks, 

0 2 430
2 Replies
Returning Member
Mar 11, 2021 11:08:32 AM

I'm not sure what is going on with my taxes but I sent off my 2019 taxes Oct 15 and they said they didn't receive them  Which was weird) because Utah got my taxes so I resent them. Later I received a letter saying something about me sending a letter that i wouldn't be filling for 2109.  Also I never received my 2nd Stimulus check which I should have got. them used you to do my 2020 taxes which I did electronically mid Feb. I went on the IRS web sight to try and find out what is going on and they say there must be wrong info (which it Is not) I have tried to call  them that was a joke. I have also tried any and everything to figure out what is going on its like they don't have my info on file or something and I'm thinking they may haven't received I am very frustrated. What am I supposed to do not only do they owe me a refund but I'm afraid now if the 3rd stimulus goes through. Please help!!!

Expert Alumni
Mar 11, 2021 11:29:59 AM

You should contact the IRS on the status of your 2019 return.  To contact the IRS, please review the steps and information below:

 

IRS Support Number: (800) 829-1040

 

To reach a live agent at the IRS support number, follow these steps:

1.      Select your preferred language.

2.      Press 2 for “Personal Income Tax”

3.      Press 1 for “Form, Tax History, or Payment”

4.      Press 3 for “All Other Questions”

5.      Press 2 for “All Other Questions”

6.      Do not enter your SSN or EIN. It will ask you twice; do not enter anything.

7.      Press 2 for “Personal or Individual Tax Questions”

 

They are available Monday through Friday, from 7:00 a.m. to 7:00 p.m. local time (Alaska & Hawaii follow Pacific Time).

 

 

Some additional resources you can try are listed below:

  1. Contact a local IRS office.  Click this link for contact information:  Contact Your Local IRS Office
  2. The Taxpayer Advocate Service (TAS), which is an independent organization within the IRS. Click this link  Taxpayer Advocate Service (TAS)

 

@jenn27