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New Member
posted Mar 20, 2020 11:27:52 AM

I filed January 12 my return was received & accepted January 27th.. I received the identity letter and verified February 28th it is now March 20th and I received letter 4464. I still haven’t rece

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Level 15
Mar 20, 2020 11:30:39 AM

Only the IRS can tell you what is happening.  TurboTax gets no information at all once you file your return.  Your filed very early--sometimes that is not a good idea--early filers can end up being scrutinized by the IRS.

 

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.