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New Member
posted Jun 12, 2021 11:54:48 PM

I filed in march and I was counting on that money. I really need to know whats going on. Turbotax contacted me saying they're going to charge me for their services?

0 3 361
3 Replies
Level 15
Jun 13, 2021 12:41:02 AM
New Member
Jun 13, 2021 8:11:51 AM

Ive been checking the wheres my refund status almost daily please don't refer me to that website. It keeps saying it will give me a refund date when available. 

Level 15
Jun 13, 2021 8:14:06 AM

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it. Check your spam folder for emails.