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New Member
posted Apr 28, 2023 3:13:38 PM

I filed and mailed my return March 28th. When I try to check my status through irs.com it tells me that they don’t have the information. Why can’t I receive that info?

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5 Replies
Level 15
Apr 28, 2023 3:16:04 PM

Mailed returns take longer to show up.  Just keep checking.

New Member
Apr 28, 2023 3:19:46 PM

is there an estimate on how long until i get an update? Or my refund?

Level 15
Apr 28, 2023 3:27:18 PM

How quickly will I get my refund?

We issue most refunds in less than 21 calendar days. However, if you filed on paper and expect a refund, it could take four weeks or more to process your return. Where’s My Refund? has the most up to date information available about your refund.

 

IRS federal tax refund FAQ's website - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

New Member
Apr 28, 2023 3:29:01 PM

I tried Where’s my Refund and they said “We cannot provide any information about your refund.” :(

Level 15
Apr 28, 2023 4:39:01 PM

@kimberlite18 You mailed your return?   It could still be in an unopened envelope in a bin at the IRS.   Sorry---it takes much longer for the IRS to process mailed tax returns.   All you can do is wait patiently until a human opens your return and puts information into the system.  Keep checking the IRS refund site.

 

 TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2022 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds