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Level 1
posted Jul 24, 2019 2:31:39 PM

I filed 27th March ’19.I got a letter that I was being investigated, it would take 60 days. Still no update from IRS website, or mail, phone line-Congress making changes?

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1 Best answer
Level 1
Jul 24, 2019 3:53:34 PM

Thanks for your help xmasbaby0! I got a hold of an agent. She is going to ask for an update or release of Refund. I have to wait another 60 days.

3 Replies
Level 15
Jul 24, 2019 2:34:47 PM

Contact a taxpayer advocate so they can investigate.

 

See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

 

Or call the IRS -

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

Level 15
Jul 24, 2019 2:36:09 PM

TurboTax does not receive any information about your tax return or your tax refund after you file your tax return.

 

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

 

Or:

Try contacting a Tax Advocate for help. https://www.irs.gov/advocate

Level 1
Jul 24, 2019 3:53:34 PM

Thanks for your help xmasbaby0! I got a hold of an agent. She is going to ask for an update or release of Refund. I have to wait another 60 days.