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New Member
posted Jul 23, 2024 3:39:48 PM

I filed 2023 taxes in late January, state & fed accepted, state refunded quickly and fed return hasn’t been processed yet. It’s late July- what should I do?

The its website says nothing except return accepted and have not received any or letter or communication

0 2 37955
2 Replies
Level 15
Jul 23, 2024 3:42:35 PM

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

Level 15
Jul 24, 2024 12:50:46 PM

When I call IRS I get.

"I see your refund pending but there is no other information.

You will have to wait six months."