Is there no record
of your return at where's my refund or
are you
getting the message
"You may not have entered your information correctly"?
An important factor
can be if you are married filing jointly.
Make sure you are using the Social Security Number for the name that
appears first on the return.
Here are some common
reasons why your refund is not showing at Where's My Refund:
https://ttlc.intuit.com/replies/4242575