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New Member
posted Apr 28, 2024 2:55:33 AM

I dont have my refund

I applied for a refund in January. And centripetal I dont have anything. I sent documents and still nothing. Thank you Petra

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1 Replies
Level 15
Apr 28, 2024 6:15:27 AM

"And centripetal I dont have anything."

 

  Not sure what this is supposed to mean.   TurboTax gets no information from the IRS after you file your tax return.   It is not clear whether you sent in additional documents by IRS request after you filed or what you mean by "I sent in documents."  TurboTax never knows if the IRS requested more information from you.  Only the IRS can tell you what is happening with your refund.   Watch for information on the IRS site or call the IRS.

 

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refund

 

 

 

 

To  call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.