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New Member
posted Nov 20, 2020 6:53:16 PM

I don’t want my credit report monitored on turbo tax. How can I stop this from happening?

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3 Replies
Level 15
Nov 20, 2020 7:05:20 PM

How do I cancel my IDnotify services?

IDnotify, a part of Experian, partners with us to offer full-service Full Identity Restoration and Identity Theft Monitoring services as part of the MAX and Premium Services bundles.

 

If you would like to discontinue the benefits provided by IDnotify but would like to retain the other features of the MAX bundle (Audit Defense and Priority Care), you can call IDnotify directly at 1-888-486-9032.

New Member
Nov 20, 2020 7:15:07 PM

  i want to stop automatic purchase.  Please stop it or send me the procedure to stop it.  Do whatever is easiest.  then, notify me at [email address removed].

Level 15
Nov 20, 2020 7:39:17 PM

Are you on the Advantage auto renew plan?

You can sign into your Turbo Tax Advantage account and under Your Product, select to Remove Product.  Once you remove the recurring product order, the Turbo Tax Advantage subscription will be cancelled as well.

 

How to cancel Turbo Tax Advantage

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscription/00/25548

 

Its too late to cancel the 2020 program.  You will need to get a refund for 2020.  You can try to get a refund, submit an online refund request within 60 days of receipt here, https://support.turbotax.intuit.com/forms/refund-request.jsp

 

Or Call in for a refund. When you fill out the from use the word BILLING ISSUES instead of the word “refund.” Contact Customer Service

https://support.turbotax.intuit.com/contact/