I didn't receive my netspend card. Is it possible to re-send another one with my refund in it?. I checked my refund status and it's been deposited since May 09, 2018.

849

Level 15

Jun 7, 2019 4:30:39 PM

Did you have the TT fees withheld from the federal refund ?

If so the refund needs to go from the IRS to the third party bank to the card. This process can take up to 3 business days or more.

Check the IRS : https://www.irs.gov/Refunds

Check SBTPG: by logging into their website at: https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at: https://cisc.sbtpg.com/contact.aspx

Check at Turbo Tax Visa : If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

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I didn't receive my netspend card. Is it possible to re-send another one with my refund in it?. I checked my refund status and it's been deposited since May 09, 2018.