It's possible you may have had a refund offset. You can contact the BFS's TOP call center at 800-304-3107 or TDD 866-297-0517, Monday through Friday 7:30 a.m. to 5 p.m. CST.
https://ttlc.intuit.com/replies/4143297
https://www.irs.gov/taxtopics/tc203
TurboTax does not receive feedback from the IRS regarding money that was offset from your refund. If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks. The WMR site will contain a message regarding your offset.
https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts
(Be aware also that your Federal refund and state refund do NOT come together)
Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
When I called IRS they told me that they transferred my Federal Tax to Turbo Tax. Don't know why they did it! Is it possible to debit Federal Tax to my card?
Did you choose to have your TurboTax fees deducted from your federal refund?
Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
when filing my taxes my federal was 2902 was charged 207.00 for Turbo to file. while left me getting 2695 from federal. I received 1295 from federal .
@hulk12345 So exactly $1400? That sounds like a mixup over the 3rd stimulus payment. Sounds like the IRS says you received it but you put it on line 30 of your tax return. You cannot get it twice. Check your online account to see if the IRS says you got the $1400 already.