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New Member
posted Jun 4, 2019 4:18:06 PM

I didn’t get all my tax returns why is that ?

0 6 1793
1 Best answer
Level 15
Jun 4, 2019 4:18:08 PM


There can be a number of reasons why your refund was less than the amount you expected. TurboTax does not receive feedback from the IRS regarding money that was offset from your refund.  If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks.  The WMR site will contain a message regarding your offset.  It is also possible that the IRS caught a mistake you made and reduced your refund. 

 It is also possible that your state reduced your refund for debts owed in your state—if the state reduced your state refund you will receive a letter from the state.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

 IRS Treasury Offset Program Call Center at 1-800-304-3107

Be aware also that your Federal refund and state refund do NOT come together.  Federal and state tax returns are processed by two completely separate entities.

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts


6 Replies
Level 15
Jun 4, 2019 4:18:08 PM


There can be a number of reasons why your refund was less than the amount you expected. TurboTax does not receive feedback from the IRS regarding money that was offset from your refund.  If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks.  The WMR site will contain a message regarding your offset.  It is also possible that the IRS caught a mistake you made and reduced your refund. 

 It is also possible that your state reduced your refund for debts owed in your state—if the state reduced your state refund you will receive a letter from the state.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

 IRS Treasury Offset Program Call Center at 1-800-304-3107

Be aware also that your Federal refund and state refund do NOT come together.  Federal and state tax returns are processed by two completely separate entities.

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts


New Member
Aug 14, 2019 2:27:52 PM

𝙄𝙍𝙎 send the letter 5071C, let me verify my ID

Intuit Alumni
Feb 19, 2020 9:22:40 AM

If your IRS-issued tax refund comes in around $35 or $40 less than the amount shown in TurboTax, it's probably because you used the Pay With My Refund service to pay your TurboTax fees. There's a separate processing fee for this service, which is deducted from your federal refund in addition to your TurboTax fees.

See this TurboTax FAQ on why your direct-deposit refund or check may be lower than what you expected: https://ttlc.intuit.com/community/refunds/help/why-is-my-direct-deposited-refund-or-check-lower-than-the-amount-in-turbotax/00/25594.The IRS will send you a letter of explanation when your refund is less than you expected you can also get this information by looking up your refund at the IRS Where's My Refund page.

If this is for a state refund please contact your state Department of Revenue

Returning Member
Mar 29, 2022 8:30:38 PM

I didn’t get all my tax returns why is this im not very happy ok

Intuit Alumni
Mar 30, 2022 7:29:24 AM

A refund may be smaller than expected for one of two reasons:

@Bigdaddy8386

 

New Member
Apr 21, 2022 12:19:40 PM

So it said I would get 10,379 and I only got 7,289 why is that