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New Member
posted Jun 1, 2019 10:42:34 AM

I did my taxes last year thru turbo tax and I did not get my State tax refund for 2017. How do I handle?

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5 Replies
Level 15
Jun 1, 2019 10:42:35 AM

Did you efile?  Was it Accepted?
When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

New Member
Jun 1, 2019 10:42:36 AM

Yes I filed through Turbo tax as I am doing now.   I guess it was accepted. I don't remember getting anything either way.    I did not receive the refund.  How do I handle

Level 15
Jun 1, 2019 10:42:37 AM

Does your account say state was accepted?  Then you have to call your state and ask where it is or if they got your return.  You might have to print and mail it now.

New Member
Jun 1, 2019 10:42:39 AM

I filed my 2017 taxes thru Turbo tax last year like I am doing now.  I was to get a refund of State taxes and I did not receive.  How can I check on this?  Can you find out what happened with my refund?

Level 15
Jun 1, 2019 10:42:40 AM

Ask support if your state return got filed.  Contact Customer Service 5am-9pm Pacific time 7 days a week, <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>