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New Member
posted Jun 3, 2019 1:34:11 PM

I choose to pay turbo tax with the green dot card and I’m hearing it’s tajing days after the irs gives u ur ddd and people r having problems with this

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1 Replies
Level 15
Jun 3, 2019 1:34:12 PM

Normally the process from the IRS to the processing bank to the card takes less than 4 business days  BUT  due to banking regulations the processing bank may need you to contact them ... failure to do timely as requested can delay the refund by weeks ... 


Check the IRS :  https://www.irs.gov/Refunds

Check  SBTPG:  by logging into their website at:  https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at:  https://cisc.sbtpg.com/contact.aspx

Check at Turbo Tax Visa :  If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.