☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 28, 2020 5:11:32 PM

I can’t see any of my tax returns from 2012-2015 I keep getting this message error <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <Errors xmlns="http://schema.intuit.com/platf

0 2 719
2 Replies
Expert Alumni
Jun 28, 2020 5:39:39 PM

See workaround below.   This is an error with mobile devices that is being worked on.  

 

 

TurboTax customers who are attempting to save a PDF copy of their tax returns from their tax home page in the TurboTax mobile app on iOS will receive the following XML error

Workaround

We are working to resolve this issue and restore this functionality.  To work around this error and save your tax return, you may use your mobile devices web browser to access TurboTax Online or access from a computer to save the PDF files.

 

Returning Member
Jul 19, 2020 7:27:26 AM

make sure app is up-to-date as well