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New Member
posted Jun 3, 2019 11:38:34 AM

I can't print my return. I can't download Adobe. What the solution?

I cannot print my returns.  I cannot download Adobe.  Any solutions?

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5 Replies
Alumni
Jun 3, 2019 11:38:35 AM

You need a program that can open and read PDF files...why cant you download Adobe Reader?

New Member
Jun 3, 2019 11:38:36 AM

I cannot print my tax returns, I cannot download Adobe.  A solution, please.

Level 15
Jun 3, 2019 11:38:37 AM

Again why can you not download Adobe Reader? - <a rel="nofollow" target="_blank" href="https://get.adobe.com/reader/">https://get.adobe.com/reader/</a>

New Member
Jun 3, 2019 11:38:38 AM

I have Turbo Tax.  Have now downloaded Adobe but still cannot print tax returns.

Level 15
Jun 3, 2019 11:38:40 AM

If the Download/print return button on the Tax Home web page cannot be used to print your tax return, then follow this procedure -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  See screenshot

This will take you back to the 2018 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets