Since you're using the CD/Download version, you would have to open your 2015 program, then the tax return.
Click on Forms on the upper right and click on the Information Worksheet and scroll to the bottom.
The drivers license information can be found on the 'Info Wks' form. Scroll all the way down to the bottom.
I was able to use the Info WKS solution to get the DL ID# that I didn't have access to.
However, still couldn't e-file because the expiration date and issue date were not on the worksheet.
I'll get the info, but this situation could really spell trouble if a spouse couldn't be contacted.
Having that issue now. Trying to file for parent's. Mom was put in nursing home nobody can find her state ID she doesn't have driver's license because she is 95% blind. Now nobody knows where it is she has lost it along the way between being in and out of hospital to nursing home numerous times. Turbo Tax previous year has number but I need to see if it's still valid and can't find expiration date.
It's ok to bypass the license question by leaving the line blank. Please refer to the following link for instructions.
How do I bypass for e file the requirement for a driver's Lic or state ID?
If you continue to have issues please reach out and we will assist you.