I can not refile state tax individually in Turbotax Premiere Windows

My state tax was rejected. I want to refile it. However it seems I'm not able to refile state tax individually in Turboxtax Premiere Windows.

When I tried to refile tax. In the first screen, I can select "E-file“ option for state tax but for federal return it has already been transmitted, which is correct. I don't need to refile federal tax as it has been accepted.

But in next screen, it says "E-file requires federal return" and I can only go back to the previous screen.

I called Turbotax and got some instructions from a representative in this link:

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-[product key removed]ing-but-won-t-allow-you-to-install-your-state/00/1127787

I followed the instructions but it still didn't work.

Please tell me how to refile state tax individually in Windows.