Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 23, 2024 4:10:01 AM

I bought TurboTax Deluxe with my Capital One card, and it's pending in my bank, but the TurboTax site says I still need to confirm the purchase to file my 2023 taxes?

My bank shows the transaction as completed, but the TurboTax website still says I need to make a payment to continue filing my taxes. I want to avoid paying again. What should I do?

0 1 25754
1 Replies
Level 15
Oct 23, 2024 6:17:42 AM

You are too late to e-file a tax return, so not sure what you are waiting for.  E-filing closed permanently after October 15.   You will now have to print, sign, and mail your tax return.

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.