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New Member
posted Jun 3, 2019 11:56:36 AM

I bought the Turbotax cd for 2017 taxes. The computer I saved my return to, has crashed. How do I access my return through Turbotax?

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1 Best answer
Level 15
Jun 3, 2019 11:56:37 AM

Sorry if you used the Desktop CD/Download program then the only copy is or was on that computer and not saved or stored at Turbo Tax.  Not even if you efiled it.  Check all your backups.  Did you make any backups?

1 Replies
Level 15
Jun 3, 2019 11:56:37 AM

Sorry if you used the Desktop CD/Download program then the only copy is or was on that computer and not saved or stored at Turbo Tax.  Not even if you efiled it.  Check all your backups.  Did you make any backups?