I applied for a refund advancement and my returns were accepted, but I haven't been told if I was able to receive the advancement

almost no one has gotten it. Sending you a private message now 

Have you checked your spam folder in your email account? Typically, a response is sent within an hour of filing, but we are aware that some have had issues with the refund advance and are looking into it.

This article will provide information on the Refund Advance process. 

When will I get my Refund Advance?