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Returning Member
posted Jun 4, 2019 3:36:15 PM

I am trying to have my refund direct deposit into my checking account, but it says that the routing number doesn't match. What do I need to do?

Where is the routing number captured for it to compare what I have entered?

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1 Replies
Level 6
Jun 4, 2019 3:36:16 PM

"Doesn't match" what?

The routing number is always exactly 9 digits, generally the first 9 in the bottom row of MICR numbers on your checks. Copy these 9 digits directly from a check, not from a deposit slip or anything else.