Did you complete all three steps in the File section of the program? To print your tax return you needed to either pay TurboTax account fees, pay the fees with a federal tax refund and e-file the federal tax return or register the Free online edition. The federal tax return has to be accepted by the IRS if you are paying the fees with the federal tax refund.
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
Or -
When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.
This will take you back to the 2019 online tax return.
Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets